Privacy Policy 

sofasandmore.in takes privacy protection very seriously and upholds the highest standards in this regard. We value the trust you place in us. Please read this document to understand our privacy policy.

Note: Our privacy policy is subject to change from time to time without prior notice. To stay informed about any updates, please review this policy periodically. Additionally, this privacy statement does not apply to our business partners, affiliates, or other third parties. We encourage you to review the privacy policies of any third parties you interact with.

What User or Customer Information Does sofasandmore.in Collect?

1. Contact Information – Customer name, email address, phone number, and shipping address.

2. Transaction or Banking Details – sofasandmore.in does not store your credit card number, cardholder name, expiration date, CVV, or other payment-related information required for internet banking or other payment methods.

3. Order and Transaction History – This includes product details, pricing, purchase dates, transaction details, and payment history.

4. Online Surveys – Information collected from optional surveys on our website or third-party platforms may include demographic details (such as gender, age, and income) and user preferences regarding products and services.

5. Cookies – A cookie is a small piece of data stored by a website within a browser, enabling the browser to remember user-specific information, such as clicked buttons, login details, or visited pages. You can configure your browser to notify you when a cookie is sent and choose whether to accept it.

6. Session Log Information – This includes details such as site navigation, traffic sources, IP address (used to approximate user location), browser type, browser language, operating system, date, and time of requests.

7. Third-Party Sign-In Information – Information shared via social media logins such as Facebook, Twitter, or Pinterest.

8. Email Communications – Any direct communication between users/customers and sofasandmore.in, including product inquiries, order details, transactions, disputes, or complaints.

Note: User-generated content shared on our platform (such as reviews, blogs, online chats, discussion boards, forums, and testimonials) is not considered personal information and is not subject to this privacy policy.

How Does sofasandmore.in Utilize User or Customer Information?

We collect user and customer information solely to conduct our business and provide the best possible services. We do not sell or rent this information to third parties.

User/customer information (as defined above) is utilized in the following ways:

1. Service Facilitation – Information may be shared with our subsidiaries, affiliates, and partners involved in delivering services related to your purchases. In case of a business acquisition or merger, certain details may be shared as required.

2. Customer Insights & Marketing – Some user data is analyzed to understand customer behavior and improve user experience. We may compile aggregated statistical and demographic profiles for business and marketing purposes.

3. Promotional & Informational Communication – We may use your details to inform you about offers, deals, new product launches, order updates, and shipping status. Additionally, promotional communication may continue beyond three months of engagement with Stanley/Sofas & More.

4. Personalized User Experience – Cookies help customize user experience by remembering recently viewed products and enabling wishlist and cart functionalities.

5. Site Optimization – Session logs and traffic data help us analyze how users interact with our website, improving user experience and optimizing marketing efforts.

6. Performance Measurement – Data such as IP addresses, traffic sources, user navigation, and browser details help assess website performance, engagement levels, and time spent on the platform.

7. Legal & Security Compliance – In specific cases, user information may be used to:

• Resolve disputes and legal matters

• Comply with regulatory or statutory requirements

• Detect and prevent fraud, errors, or illegal activities

• Enforce our terms and conditions

• Protect user rights, third-party rights, or public interest

Opt-Out Policy

sofasandmore.in allows users to opt out of receiving non-essential communications, including promotional messages from us or our partners. To remove your contact details from our database, please email us at enquiry@sofasandmore.in

For any questions regarding this privacy policy, contact us at: enquiry@sofasandmore.in